What to do when your luggage doesn't arrive at the baggage claim.
You'll need: your baggage claim tag, boarding pass, flight details, and a description of your bag.
Write down or photograph the PIR reference number. You'll need this for all follow-ups.
Many airlines provide cash or vouchers for essential items like toiletries and a change of clothes.
Airlines typically reimburse reasonable expenses for clothing, toiletries, and medication.
Under the Montreal Convention, airlines are liable up to ~$1,800 USD per passenger.